/Preferred Qualifications Primarily responsible for customer service activities associated with updating, fixing, diagnosing and repairing of highly complex capital equipment at customer sites and trade shows. Represents the company to the customer and assumes accountability for customer satisfaction with service. Assures operational quality of system equipment. Coordinate

Fleet Management Ensure the fleet and individual semiconductor equipment tools meet commitments in terms of availability, throughput, and consistency. Tool Connectivity Ensure the data pipelines between the process control tools and the dedicated analytical platform work as expected. Statistical Analysis Conduct statistical analysis on tool data and component performance

/Preferred Qualifications Works under minimal direction and supervision of Manager or Senior CSE. Primarily responsible for customer service activities associated with updating, troubleshooting, diagnosing, and repairing of highly complex capital equipment at customer sites and trade shows. Represents the company to the customer and assumes accountability for customer sati